Marking its 130th anniversary in 2003, Holland America Line beginnings stretch back to
1873 with the Netherlands-America Steamship Company. Launch of transatlantic crossings
to America brought about transition to the Holland America name. As a Carnival Corporation
premium brand, HAL’s mid-sized ships specialize in seven-, 10- and 14-day Caribbean
sailings from Fort Lauderdale, Port Canaveral and Tampa. In warmer months, HAL offers
an extensive line-up of Alaskan itineraries, along with options for pre-post cruise
land exploration. HAL also sails Panama Canal, Asia / Pacific, Canada / New England
and Europe cruises. Flagship Rotterdam VI and other ships in the line’s still-growing
fleet carry names of predecessors from Amsterdam to Zaandam. As a premium cruise leader,
Holland America has earmarked $225 million for its Signature of Excellence initiative
to provide unmatched fleet enhancements. Signature of Excellence comprehensive
product / service upgrades focus on five areas central to HAL guest experiences:
Spacious, elegant ships and accommodations, sophisticated dining; gracious, unobtrusive
service; extensive enrichment programs and activities, and compelling worldwide itineraries.
Enhancement completion is projected by the end of 2006.
Volendam offers a classic mid-priced cruise experience on a mid-sized ship loaded with
modern-day cruising comforts. Flowers of all kinds dominate the ship’s artwork and
interior design. The motif unites Volendam’s classic attributes including a multitude
of popular mini-suites with verandas, an Internet center and the reservations-only
Pinnacle Grill. Volendam’s Marco Polo Restaurant provides a warm Pan-European venue
for tasty cuisine.
Quietly dispensing with its long-standing “tipping not required” policy forbidding solicitation,
Holland America now automatically adds a gratuity of $10 per guest, per day to onboard accounts
for dining / stateroom services. A 15 percent service charge is added to bar bills and dining
room wine accounts.
Volendam and seven other Holland America ships are equipped with wheel-chair accessible tenders.
Public spaces accommodate wheelchairs including public restrooms. Staterooms in various
categories are equipped for wheel-chair users with amenities such as roll-in showers.
Portable commodes and elevated toilet seats are available. Hearing impairments are accommodated
with TTY / TDD equipment, and service animals are welcomed.
Volendam and sister ship Zaandam have an extra set of elevators instead of the escalators
aboard other Statendam-class ships. Volendam also has an Internet Center and the Pinnacle Grill,
a reservations-only Pacific Northwest specialty restaurant carrying a service charge.
Spacious cabins - many with private verandas – along with ballroom dancing and bridge are
Volendam accommodations include a Penthouse Suite, 28 Suites, 168 Mini-Suites,
392 Outside Staterooms, and 131 Inside Staterooms.
Volendam staterooms have television, telephone and multi-channel music. Deluxe suites with
private verandas, dressing rooms and whirlpool baths have complimentary personalized stationery,
hors d’oeuvres, dry cleaning and more, plus special disembarkation privileges. Veranda Suites
have a whirlpool bath, mini-bar, VCR and private veranda large enough for lounging and dining.
Kid & Teen Stuff
Club HAL, with a KidZone and WaveRunner rooms, has story time, arts and crafts, ice cream
sundae parties, and candy bar bingo for up to age 8. Tweens (9 through 12) and teens enjoy
miniature golf, pool and pizza fests, disco, movies and more. A kids’ menu has hot dogs,
burgers and chicken dippers.
The 747-seat, dual-level Rotterdam Dining Room has two traditional seatings. Pinnacle Grill,
a jackets required alternative restaurant with an add-on service charge, features Pacific
Northwest cuisine and wines. Lido Restaurant serves casual seated dinners and buffet-style
breakfast / lunch with stations for omelets and stir-fry, deli, and ice cream at lunch.
Sports / Health / Fitness
Two swimming pools, one with a retractable roof, whirlpools, and a pair of tennis / volleyball
courts are aboard Volendam. Ocean Spa has exercise bikes and treadmills, weight stations and
free weights, plus an aerobics area. The Spa, with dual saunas, steam and a half dozen treatment
rooms with private showers and toilets, offers massages, facials, and hair salon / barber services.
Frans Hals Show Lounge on two decks hosts sparkling production shows and other entertainment,
and the Ocean Bar attracts the pre- and post-dinner cocktail crowd. Wajang Theatre serves
hot buttered popcorn while showing new-release comedies, dramas, and thrillers. The Crows
Nest observation lounge has a 320-degree view for taking in port departures and arrivals.
Volendam also has the 24-seat Erasmus Library, an Internet Cafe and chic shops stocked with
Blackjack, stud poker, draw poker, roulette, dice tables, and 109 slot machines.
Options include Explorer’s Lounge, Piano bar, Ocean Bar, and Java Café.